The employees were very apprehensive of where the organisation was moving forward to and therefore also very apprehensive about their career growth. The management was not very conversant with organisational systems.
Services of PERCON were hired, to bring about perspective changes, so that the newer markets could be explored and the onslaught of the competition in those areas could be taken affront.
Largely through our experience, experimentation and learning from other sources it becomes imperative for us to converge on the following 8-point yield that brings about a culture change.